Who we are
Visit Tofino (visittofino.ca) is an independent travel guide operated by The Travel Spark Company LLC. For privacy questions or requests, email [email protected] or write to The Travel Spark Company LLC, 1209 Mountain Road Pl NE, Ste H, Albuquerque, NM 87110, United States.
Information we collect and why
When you contact us, we process your name, email address and message to respond and manage your enquiry. Please do not send payment card details, passport numbers or other sensitive information through this website.
If you subscribe to Coast Notes, we use your email address and consent information to send the Visit Tofino newsletter. Subscribing is optional and separate from contacting us. You can unsubscribe through the link in any newsletter or contact us to withdraw your consent.
Our hosting, security and travel tools may process technical information such as IP addresses, browser information, requested pages, timestamps and interaction events. We use this information to operate the website, prevent abuse, troubleshoot errors and understand how travel links and search features are used.
Travel searches, affiliate links and bookings
Tour searches and product information are provided through Viator. The site also supports hotel information through Nuitee and third-party booking services. Searches may share the destination, dates, preferences and technical request information needed to return results. Prices and availability are supplied by the relevant provider.
Some links are affiliate links. If you follow one and make a booking, we may earn a commission. Affiliate services may use referral identifiers, cookies or similar technology to attribute the booking. We do not receive your full payment card details. Reservations and payments are handled by the booking provider under its own privacy policy and terms.
Embedded services, including GetYourGuide and travel assistance tools where shown, may receive technical information when they load or when you interact with them. Avoid entering sensitive personal information into a travel assistant. A provider’s privacy policy applies when you use its service or leave this website.
Email and service providers
We use Brevo to manage newsletter subscriptions and send newsletters. Our hosting, email, security, backup and travel service providers process information needed to perform their services. Information may be processed in the United States or other countries where those providers operate, where privacy laws may differ from those in your location.
We may disclose information when required by law, to respond to lawful requests, or to protect the rights, safety and security of visitors and the website.
Cookies and your choices
The website and its providers may use cookies or browser storage for security, preferences, search functionality and affiliate attribution. You can manage or delete cookies in your browser. Blocking cookies or third-party content may affect embedded tools, preferences or booking attribution.
Retention and security
We keep personal information for as long as reasonably needed for the purpose described here, including responding to enquiries, maintaining requested subscriptions, preventing abuse and meeting legal obligations. A limited record of an unsubscribe request may be retained to avoid contacting you again. Backup copies may remain until their normal replacement cycle.
We use reasonable technical and organisational safeguards, but no online service or email transmission can be guaranteed completely secure.
Your rights
Depending on the law that applies to you, you may request access to, correction of or deletion of personal information we hold, withdraw consent, or object to certain processing. Email our support team with your request. We may need to verify your identity, and legal exceptions may limit what we can provide or delete. You may also raise a concern with the privacy regulator in your jurisdiction.
Children
This website is intended for general travel planning and is not directed to children under 13. If you believe a child has sent us personal information without appropriate consent, contact us so we can review and remove it where appropriate.
Changes to this policy
We may update this policy as the website or its services change. The date at the top identifies the latest revision. We will provide additional notice or seek consent where required for a material change.